Your Privacy Matters

1. Introduction

Darallax Solutions ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we handle your data in compliance with the Protection of Personal Information Act (POPIA) and, where applicable, the General Data Protection Regulation (GDPR).

2. Information We Collect

We may collect the following types of personal information:

• Contact details such as your name, email address, and phone number.
• Billing and payment information for services purchased.
• Technical data like IP addresses, browser type, and site usage statistics.
• Any information you voluntarily provide through contact forms, live chat, or support tickets.

3. How We Use Your Information

Your data is used to:

• Provide and manage our services (hosting, email, design, etc.).
• Process payments and send invoices or service notifications.
• Communicate updates, promotions, or important information about your account.
• Improve website performance and customer experience.

4. Data Protection

We use modern security measures to protect your personal data, including encryption, firewalls, and secure access controls. Only authorized staff may access your information, and only when necessary for business operations.

5. Sharing of Information

We do not sell, rent, or trade your personal information. We may share limited data with trusted third-party providers who help deliver our services (such as payment gateways or domain registrars), strictly under confidentiality agreements.

6. Cookies and Tracking

Our website uses cookies to improve functionality and analyze usage patterns. You can adjust your browser settings to refuse cookies, though some features of the site may not function properly without them.

7. Your Rights

You have the right to:

• Access and request a copy of your personal data.
• Request correction or deletion of inaccurate information.
• Withdraw consent to marketing or data processing at any time.

To exercise these rights, please contact us at info@darallax.com.

8. Data Retention

We retain your personal information only as long as necessary to provide our services, fulfill legal obligations, or resolve disputes.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the revision date clearly indicated.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: